Delete an Alcove account

Delete inside the app

1. Sign in to the Alcove account you want to delete.
2. Open Profile, then Data controls.
3. Choose Delete Synced Account.
4. Review the warning, type the confirmation phrase shown in the app, and confirm deletion. Apple-linked accounts also complete a fresh Apple confirmation so Alcove can revoke Sign in with Apple access.

This deletes the Alcove authentication account and associated private synced account records, then clears local prototype data on that device. The app also offers a support-queue deletion request if direct deletion is temporarily unavailable.

Request deletion without the app

Email privacy@alcoveoutdoors.com from the address associated with the account. Include only the information needed to identify the Alcove account. Alcove may ask you to verify control of the account before processing the request.

What is deleted or retained

Deletion removes the account and private account-linked records such as the profile, saved places, friendships, preview usage, subscription-entitlement record, promotional-access records, original place submissions, photos, field notes, ratings, and activity. Alcove also requests deletion of the customer record held by RevenueCat. Published catalog facts that no longer identify or link to the account may remain as anonymous place information. Limited records may be retained only when reasonably necessary for security, fraud prevention, legal obligations, or resolving a pending request.

Questions or an appeal

For help with deletion, a privacy request, or an appeal of a decision, email privacy@alcoveoutdoors.com. For general product support, email support@alcoveoutdoors.com.